We understand how to run a busy help desk, and with our diverse in-house skillset, we are confident we can support your IT needs. Our Help Desk service includes 24/7 monitoring and support to deliver reliable technology services to ensure your applications and workstations are available and accessible whenever and wherever you need them.

 

When you’re looking for assistance to complete any of your IT initiatives, you can rely on 360TechGroup’s proven project process to ensure it gets done on time and with the highest level of quality. Our team of experienced project managers has 40+ years of working alongside leaders in IT as extensions of their companies. We will combine our experience in top innovative technology solutions to resolve any IT issues your business may have. From Data Recovery to Cloud Migrations to Systems Assessments, we can assist you with all IT Project work of any size or complexity.

If your project requires hosted, co-located, cloud, or other offsite solutions, our network of facilities will serve you well.

Our facilities include two Tier-3/Tier-4 locations in South Florida as well as locations out of state. All of our data center facilities include continuous power features, such as redundant grid power, UPS power backup systems, direct-expansion CRAC cooling, and fire suppression systems.

The security of our client’s data is one of our top concerns, which is why we offer facilities with controlled and escorted access procedures, a positive ID of authorized agents, multi-level access systems (including FOB/key and biometric scanning), and 24/7 high-resolution video surveillance.

So, no matter the size or scope of your project, 360TechGroup’s facilities can serve as safe, secure, and well-connected environments for your company’s hardware and data.

We Become An Extension of Your Team!

We pride ourselves in delivering the best customer experience possible. We don’t see ourselves as another vendor, but as a partner that will provide transparency into all your IT matters.

Here are some of the projects we can take off your plate:

  • Large Hardware Deployments 
  • Hardware Moves 
  • New Hardware Implementations
  • VoIP 
  • Wireless Refresh and Deployments
  • Security Camera Refresh
  • Virtualization
  • System Design and Architecture
  • Database Administration & Management SQL, AS-400 and many others 
  • Fax Server Solutions
  • AV Solutions Implementations 
  • Network Migrations (Exchange & Google)
  • Access Control Solutions